freejudi Privacy Policy

1 Definitions and Scope of Application

This Privacy Policy ("Policy") is issued by freejudi ("Platform", "we") and applies to all users who register, browse or use any services provided through the freejudi.app website and all its related subdomains or applications ("Services").

In this Policy, "personal data" means any information that can be used to identify an individual either directly or indirectly, including but not limited to name, identification card number (MyKad), mobile phone number, email address, IP address, financial account information and transaction history.

"Processing" means any operation carried out on personal data including collection, storage, use, disclosure, transfer and deletion.

2 Types of Personal Data We Collect

2.1 Account Registration Information

During the registration process, we collect the following information:

• Full name as stated on your MyKad
• Identification card number (MyKad) for age and identity verification purposes
• An active email address
• A mobile phone number registered in Malaysia
• Account username and password (passwords are stored in encrypted form)
• Date of birth to confirm you meet the minimum age requirement of 21 years

2.2 Financial and Transaction Information

To facilitate deposits and withdrawals, we may collect:

• e-wallet account details (Touch 'n Go) for DuitNow transactions
• Bank account information for payments via FPX online banking
• Digital wallet addresses for cryptocurrency transactions (USDT, BTC, ETH)
• Transaction records including deposits and withdrawals
• Betting history and gaming activity on our platform

2.3 Technical and Usage Information

When you use our Services, we automatically collect:

• IP address and estimated location based on IP
• Device type, operating system and web browser used
• Access log data including login time and date
• Game session records and interaction data within the platform
• Cookie information and other tracking technologies (see Section 6)

3 Purpose of Data Collection and Use

freejudi uses collected personal data solely for legitimate and necessary purposes to operate the platform, including:

• Identity and age verification: To ensure every member is 21 years of age or older in line with our legal requirements and international licensing
• Account management: To create, maintain and manage your account including a secure login process
• Transaction processing: To carry out minimum deposits of RM10 and minimum withdrawals of RM50 within 30 minutes to 3 hours
• Security and fraud prevention: To detect and prevent unauthorised use of the platform, money laundering and fraudulent activity
• Service communications: To send important notifications relating to your account, transaction confirmations and security updates
• Responsible gambling monitoring: To detect concerning gaming patterns and offer support to members who may need assistance
• Service improvement: To analyse usage patterns in aggregate form to improve the quality of our platform
• Legal compliance: To meet obligations under international licensing conditions and requests from legitimate regulatory bodies

We will only use your personal data for the purposes stated above or other purposes reasonably related to them. If we wish to use your data for a new purpose not covered in this Policy, we will seek your consent first.

4 Information Sharing and Disclosure

freejudi respects the confidentiality of your personal information. We do not sell, rent or disclose your personal data to third parties for commercial marketing purposes. However, there are certain situations where we may need to share your data:

4.1 Third-Party Service Providers

We work with service providers that help operate our platform, including payment processors for Touch 'n Go, DuitNow, FPX and cryptocurrency, as well as cloud services and cybersecurity providers. All these third parties are bound by strict confidentiality agreements and are only permitted to process your data according to our instructions.

4.2 Legal Requirements

freejudi may disclose your personal information when required to do so by law, court order or a regulatory body with legitimate jurisdiction. This includes investigations related to money laundering, fraud or other illegal activities.

4.3 Business Transfers

In the event of a merger, acquisition or sale of platform assets, your personal data may be transferred as part of that transaction. We will notify you in advance and ensure the recipient complies with equivalent data protection standards.

5 Data Security and Protection

The security of your personal data is a top priority for freejudi. We implement comprehensive technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction:

• 256-bit SSL/TLS encryption: All data transmitted between your device and our servers is protected with industry-standard encryption protocols
• Secure password storage: Your password is stored using an irreversible cryptographic hashing algorithm
• Layered access controls: Only staff with specific authorisation may access member personal data, with all access recorded and audited
• Continuous security monitoring: Our systems are monitored 24/7 to detect suspicious activity and security threats
• Regular security testing: We conduct periodic vulnerability assessments and penetration testing to identify and address weaknesses
• Secure data centres: Your data is stored in high-grade data centres with strict physical and environmental controls

While we take all reasonable steps to protect your data, no security system is entirely impenetrable. Should a data security breach occur that affects your rights, we will notify you within a reasonable timeframe in accordance with our obligations under international licensing.

6 Cookies and Tracking Technologies

The freejudi website uses cookies and similar tracking technologies to improve the user experience and carry out essential platform functions. Cookies are small text files stored on your device when you browse our website.

6.1 Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Functional cookies: Store your preferences such as display language and account settings to provide a more personalised experience
• Analytics cookies: Help us understand how members use our platform through aggregated and anonymised data for improvement purposes
• Security cookies: Used to detect and prevent fraudulent activity and to maintain the integrity of your login session

6.2 Managing Cookies

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled as they are required for the security of your account.

7 Your Rights as a Data Subject

As a freejudi member, you have certain rights regarding your personal data. We respect these rights and will process any requests you make within a reasonable timeframe:

• Right of access: You have the right to request a copy of the personal data we hold about you at any time
• Right to rectification: You have the right to request correction of any personal data that is inaccurate or incomplete
• Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to our record-keeping obligations
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances
• Right to object: You have the right to object to the processing of your personal data for certain purposes such as direct marketing
• Right to data portability: You may request that your data be transferred in a machine-readable format

To exercise any of the above rights, please contact the freejudi customer support team via live chat or email. We provide support in Malay and English, 24/7.

8 Data Retention and Deletion

freejudi retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by law and our international licensing conditions.

In general, active account data is retained for as long as your account remains active. When an account is closed, basic data is kept for the period required by legal obligations before being securely deleted. Financial transaction records are retained for a longer period to comply with licensing requirements and anti-money laundering regulations.

Technical data such as access logs and cookie information is typically retained for a shorter period in line with the platform's operational and security requirements.

9 Links to Third-Party Websites

The freejudi platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies only to the freejudi platform and does not cover the privacy practices of any third-party websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend that you read the privacy policy of each website you visit. The inclusion of links to third-party websites on our platform does not constitute an endorsement of their content or practices.

10 Amendments to This Privacy Policy

freejudi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Any material amendments will be communicated to you through appropriate means.

When we make significant changes, we will notify you via in-platform notifications, an email to the address registered to your account, or a prominent banner on our website's main page. The "Updated" date at the top of this Policy will always reflect the latest version.

Your continued use of freejudi Services after an amendment takes effect constitutes your acceptance of the amended Privacy Policy. If you do not agree with the changes, you must stop using the Services and close your account.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how freejudi handles your personal data, or wish to exercise any of the rights outlined in this Policy, please contact our team:

The freejudi customer support team is available to assist you 24 hours a day, 7 days a week via live chat on the platform and by email at [email protected]. We provide support in Malay and English.

We take all privacy-related enquiries seriously and aim to respond within a reasonable timeframe. Your satisfaction and trust are the foundation of our relationship.